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Becoming More: You Can't Get to Better Until You Get to Different
Par Dianna Kokoszka. 2023
Are you longing for more beyond your current circumstances? To be more? Do more? Have more? Give more? These vital…
questions form the heart of Becoming More, a game-changing exploration by Dianna Kokoszka, an award-winning entrepreneur, former CEO, and business leader. This timeless yet urgently needed message blends the author&’s hard-won business and leadership insights with proven models and real-life applications crafted to guide you on a journey of personal and professional growth. As you delve into the unfolding narrative, Becoming More will inspire you to: Take control of being the creator, crusader, and champion of your own story. Recognize and reshape limiting patterns, turning breakdowns into breakthroughs. Discover the power of adopting a Be-Do-Have-Give approach to life. Reframe your words to ensure a better future. Develop the four energies of success to achieve what you desire. Embrace a mindset characterized by growth, positivity, abundance, and gratitude. Leave a positive and life-changing legacy that adds value to others. The pursuit of becoming more will not only create addition in your life but go a step further to multiplication—exponentially enhancing your relationships, finances and career, spiritual and intellectual life. Moreover, it empowers you to uplift and inspire the growth of those around you.Necessary Death: What Horror Movies Teach Us About Navigating the Human Experience
Par Chris Grosso, Preston Fassel. 2023
Based on very real and practical commentary, life experience, and occasionally, tongue-in-cheek-misfortunes of horror legends, Necessary Death explores how the…
horror genre, its motifs, and its characters offer individuals a unique opportunity for insight and understanding of their own lives.Necessary Death looks back on several iconic horror films and finds that maybe the genre wasn&’t ever really just about men in hockey masks chasing good looking coeds through old dark houses. Even a cursory examination of the horror convention will reveal a plethora of stories from recovering addicts, survivors of trauma and sexual abuse, LGBTQIA+ individuals, and minorities. So what, then, can this genre so concerned with death teach us about being alive—and how can we apply those lessons in our day-to-day existence? Using some of the most quintessential movies in the genre, Chris Grosso and Preston Fassel invite readers to an in-depth examination of the human condition—its fears, anxieties, hopes, joys, sorrows, and everything in-between—and how it&’s all grist for our personal and collective evolutionary mill. A hallmark of the genre is how horror films force their characters to find some semblance of inner strength and wherewithal in order to stand up to the monster, ghost, or villain that is trying to take their lives. Through fascinating discussion of this and other elements, Fassel and Grosso relate these films&’ dark subject matter and characters to real world issues people face every day, showing that there&’s something deep within us that, if even just metaphorically, can relate to the pain in these stories. This sharp analysis is complimented by exercises that prompt readers to consider gratitude, forgiveness, determination, and bravery in the face of adversity. An unusual mix of film study and self-help, Necessary Death might surprise or even shock readers, but it will also enlighten, educate, and most importantly hearten those looking for an unexpected source of inspiration.Dieses Buch liefert eine fundierte Bestandsaufnahme zur Geschichte des Umgangs mit Non-Financial Risks und leitet daraus nützliche Empfehlungen für das…
künftige Risikomanagement ab. Im Jahr 1995 hat der Untergang von Barings Bank durch „rogue trading“ (Nick Leeson) für nachhaltige Aufmerksamkeit gesorgt, 1997 sind erste Studien zu Operational Risk in Banken erschienen (BBA/C&L), 1999 das erste Konsultationspapier zu „Basel II“, in dem „other risks“ (aus denen später „operational risk“ wurde) thematisiert wurden. Somit ist ca. ein Vierteljahrhundert verstrichen, seit erste Banken begannen, sich systematisch mit dieser Disziplin (die seit ca. 10 Jahren im breiteren Sinne, unter Einschluss von Reputationsrisiken und Strategischen Risiken zunehmend unter „Non-Financial Risk“ firmiert) zu beschäftigen. Versicherungen und andere Finanzdienstleister haben zu einem etwas späteren Zeitpunkt begonnen, sich mit diesen Themen intensiv auseinanderzusetzen. Ein Rückblick auf diese Zeitspanne und ein Ausblick auf die Zukunft scheint daher lehrreich zu sein. Der Autor ist selbst seit Januar 1999 in dem Thema unterwegs (HypoVereinsbank, später Commerzbank, KPMG, Deutsche Bank, KPMG) – ergänzend zahlreiche Vorlesungen, Seminare, Konferenzen und Vorträge zu Operational Risk und Non-Financial Risk Management.Research Developments in Sustainable Aviation: Proceedings of International Symposium on Sustainable Aviation 2021 (Sustainable Aviation)
Par T. Hikmet Karakoc, Alper Dalkiran, Ali Haydar Ercan, Siripong Atipan, Navatasn Kongsamutr, Vis Sripawadkul. 2023
Sustainable aviation is a long-term strategy aimed at providing innovative solutions to the challenges facing the aviation industry. The International…
Symposium on Sustainable Aviation is a multi-disciplinary symposium that presents research on current sustainability-based issues and future trends in the field of aviation from an economic, social, and environmental perspective. The conference provides a platform offering insights on a broad range of current issues in aviation, such as improving aircraft fuel efficiency, fostering the use of biofuels, minimizing environmental impact, mitigating GHG emissions, and reducing engine and airframe noise. ISSA allows researchers, scientists, engineers, practitioners, policymakers, and students to exchange information, present new technologies and developments, and discuss future direction, strategies, and priorities in aviation and sustainability.Dieser Band enthält Beiträge führender Steuer-, Verfassungs- und Europarechtswissenschaftler zu aktuellen Fragen des Europäischen Steuerverfassungsrechts. Die Aufsätze beruhen auf Vorträgen,…
die am 20. Mai 2022 anlässlich eines Festsymposions zur Verabschiedung von Professor Dr. h.c. Rudolf Mellinghoff als Präsident des Bundesfinanzhofs vorgestellt wurden. Das Themenspektrum reicht dabei von den Kompetenzen des Europäischen Steuergesetzgebers und dem Grundrechtsschutz im Bereich des europäischen Steuerrechts bis hin zu Vorschlägen für eine stärkere demokratische Rückanbindung im Fall der Einführung europäischer Steuern sowie zu Ausführungen zum Verhältnis von Persönlichkeitsrechten und öffentlichem Informationsinteresse bei der Offenlegung von Steuerdaten. Die Beiträge nehmen neben dem geltenden Recht stets auch die Zukunft und die Entwicklungsmöglichkeiten des Europäischen Steuerverfassungsrechts in den Blick.Social Entrepreneurship: A Skills Approach
Par Christopher Durkin and Robert Gunn. 2016
The second edition of this popular book has been inspired by the increasing interest around social entrepreneurship scholarship and the…
practice of delivering innovative solutions to social issues. Although social enterprises generally remain small, the impact of social entrepreneurs is increasing globally, as all countries are endeavouring to respond to increasingly complex social problems and demands for welfare at a time of government cut backs. Additional chapters and international case studies explore new developments, such as the rise of the social investment market, the use of design thinking and the increasing importance of social impact measurement.Human Resource Development: Critical Perspectives and Practices
Par Laura L. Bierema, Joshua C. Collins, Jamie L. Callahan, Carole J. Elliott, Tomika W. Greer. 2024
Human Resource Development: Critical Perspectives and Practices is a landmark textbook on HRD scholarship and practice and is a significant…
departure from the standard HRD texts available. Based on Bierema and Callahan’s framework for critical human resource development, this book develops an understanding of HRD that addresses both key and contested issues of practice associated with relating, learning, changing, and organizing for organizations. This book covers the basic tenets of HRD, interrogates the dominant paradigms and practices of the field, teaches readers how to critically assess HRD practices and outcomes, and provides critical alternatives. The text also addresses HRD as a contested field and the importance for HRD professionals to reflect on their values, maintain their sanity, and retain their employment while attempting to do this difficult work that serves multiple stakeholders. The text weaves in Points to Ponder, Case in Point, and Tips & Tools features and exercises, giving readers an insight into HRD issues across the globe. This critical text offers an exciting alternative to the instrumentalist, managerialist, and masculine perspective of other books. Designed for students and practitioners, this textbook will be essential reading for upper-level courses on human resource development, human resource management, and adult education.The Wolf of Investing: My Insider's Playbook for Making a Fortune on Wall Street
Par Jordan Belfort. 2023
From the &“raw and frequently hilarious&” (The New York Times) investment guru and New York Times bestselling author of The…
Wolf of Wall Street who inspired the Oscar-winning film of the same name, a witty and clear-eyed guide for anyone who wants to play the stock market to their advantage and learn the secrets of a top Wall Street investor. From Jordan Belfort, author of The Way of the Wolf and subject of the hit movie The Wolf of Wall Street, comes his long-anticipated guide for mastering the stock market. The Wolf of Investing teaches you when to buy, sell, hold, and cash out; how to make smarter (and safer) investments; and how to build significant wealth over both the short- and long-term. Unlike traditional investment books, each page of Jordan&’s lessons, colorful stories, and principles entertains you with the charismatic swagger portrayed so famously on the silver screen by Leonardo DiCaprio. When Belfort&’s brother-in-law, Fernando, lost nearly $100,000 dollars in investments in under sixty days, Jordan sat him down for some tough love. Using the financial acumen and insider&’s knowledge he learned during his time working on Wall Street, Jordan taught Fernando how to turn his portfolio around. Along the way, he explained which decisions were bad and why, as well as how to pivot from failure to success. Belfort teaches you everything you need to know about savvy investing—even if, like Fernando, whatever stock you&’ve touched has turned to yesterday&’s trash. As you read this guide, you will not only learn life&’s most profitable lessons, but you&’ll also laugh out loud at Belfort&’s brazen honesty and salty wit. After being enraged by watching big banks steal money from individual investors, and determined to right the wrongs of his own infamous past, Belfort now shows regular investors how we can use Wall Street to our advantage. Whether you&’re new to investing or want to take your portfolio to the next level, you will learn everything Belfort knows about the stock market from The Wolf of Investing.Startup Story: An Entrepreneur's Journey from Idea to Exit
Par Martin Warner. 2023
A founder's wild memoir of startup success, told from hot tub inception to $50 million exit with the humor of…
a comic and the perspective of an educator. In The Startup Story: An Entrepreneur&’s Journey from Idea to Exit, renowned serial entrepreneur Martin Warner takes a fledgling company all the way from zero to hero, selling it for $50 million after a mere 17 months. It&’s a memoir of whirlwind entrepreneurial success, a nonfiction narrative that puts the reader in the CEO&’s seat, giving the feel of what it&’s really like to steer a company around the toughest of tracks and come out with a massive payday. A mix of Wolf of Wall Street, The Big Short, and The Apprentice, The Startup Story reads like a novel but is strictly a true story packed with entrepreneurial insights. It is a rollercoaster ride through the heaven and hell of the tech business world, populated by geeks, pirates, conmen, tycoons, geniuses, and fools. Forced to do everything at warp speed, Warner chucks all the accumulated wisdom of his own Entrepreneur Seminar out of the window on his way to a holy grail exit. Along the way, readers piece together an entrepreneurial how-to (and how-not-to) manual, with each chapter traversing the highs and the lows of founding a growing company. It shows the reader how to build a tech company out of pure desire and dogged willpower, combined with some timely expertise. The short, hilarious, and hair-raising history of Warner and his company, botObjects, provides a parable of the quintessential business experience packed with entrepreneurial insights and lessons to be learned.Youth in India: Labour Market Performance and Emerging Challenges (India Studies in Business and Economics)
Par Nitin Bisht, Falguni Pattanaik. 2023
This book provides an overview of youth labour force and workforce participation in India and explores the dynamics of changing…
youth labour market in India. Despite notifying a demographic dividend phase, a significant share of youth witnessed higher exclusion (unemployment and not in employment, education or training) from the Indian labour market. Therefore, this book investigates the role of education in labour market and examines open unemployment. It conceptualizes the not-in-employment-education-or-training (NEET) status of youth in Indian context and explores the heterogeneity of NEET youth by analysing the push and pull role of demographic and socio-economic variables. Furthermore, this book examines the nexus of youth labour market status and economic growth in India to provide plausible recommendations for youth's higher, inclusive and sustained participation in the labour market and the country's development pathway. The book creates room for necessary policy interventions considering the changing dynamics of youth labour market and contemplating the challenges of skill, technology and Industry 4.0., which entails a higher emphasis on ‘re-shape’, ‘re-focus’ and ‘re-share’ for enhanced and sustained inclusion of youth in labour market. It is a necessary resource for students, researchers, policymakers, and industry partners interested in exploring and understanding the political economy of youth labour market in India.The practices of agile software development and DevSecOps (Development integrated with Security integrated with Operations) differ from traditional linear systems…
of working. The people doing this work – who they are and what they expect – and the way the work gets done in today’s tech industry demand a leadership practice specific to this way of working. This book explores leadership practice in today’s technology industry using the twelve principles of the Agile Manifesto as a framework. Each of the twelve principles includes a section of key takeaways to help the reader apply the principle in practice. It extends traditional notions of leadership, specifically Complexity Leadership Theory (CLT), to one that is post-heroic, acknowledging the processual, conjunctive and generative nature of leadership relationships. Leader-follower dynamics are complex—they include power dynamics, conflict, ambiguity, and paradox—and technology organizations are complex. This book challenges the suitability of some aspects of complexity theory and offers practices that are more suitable for leading today’s technology organizations.Wirkungsvoll und überzeugend sprechen – der Rich-Impact-Speaking-Ansatz: Sprechkompetenz für Führungskräfte
Par Constanze v. Rheinbaben A.. 2023
Sprechen ist die direkteste, unmittelbarste und deutlichste Möglichkeit, mit seinen Mitmenschen in Kontakt zu treten. Constanze v. Rheinbaben A. zeigt…
Ihnen, wie Sie die wichtigsten Elemente guten Sprechens trainieren, einen bewussten Umgang mit Ihrer eigenen Stimme entwickeln und so das Potenzial Ihrer Stimme bestmöglich ausschöpfen. Gerade wenn Sie in einer Geschäfts- und Führungsposition tätig sind, möchten Sie bei Besprechungen, Verhandlungen und Präsentationen Informationen erfolgreich vermitteln, mit Botschaften überzeugen und einen wirkungsvollen Eindruck hinterlassen. Durch gezieltes und individuelles Training von Stimme, Atmen und Ausdruck entwickeln Sie ein professionelles und überzeugendes Auftreten. Die Autorin erklärt, wie Sie eine hörbare und tragende Stimme erzeugen, was eine gute Atmung damit zu tun hat, wie Sie die Klangform Ihrer Sätze modulieren, das Tempo Ihrer Rede steuern und wie andere Ihre Stimme wahrnehmen. Zudem wird gezeigt, wie Sie überflüssige Worte vermeiden, Ihre Körpersprache verbessern und selbstbewusst und entspannt auftreten, auch wenn Sie sich zunächst nicht so fühlen. Das Buch möchte Sie ermuntern, auf die Suche nach Ihrer eigenen Stimme zu gehen. Zahlreiche Übungen und Beispiele aus der Praxis unterstützen Sie dabei. Der Inhalt Die Stimme – wie und wo sie entstehtSo klingt und wirkt unsere StimmeDie Stimme finden, wirkungsreich sprechenErfahrungen – Rich-Impact-Speaking in der PraxisAkquise@B2B: Neukundengewinnung im digitalen Zeitalter (Edition Sales Excellence)
Par Stephan Heinrich. 2023
Dieses Buch zeigt, wie Unternehmer und Führungskräfte die Digitalisierung nutzen können, um Neukunden zu gewinnen und zu binden. Wie verändert…
die Digitalisierung den Vertrieb und die Kundenbeziehungen? Welche Chancen bieten sich, die es im „analogen“ Business nicht gab?Stephan Heinrich zeigt leicht nachvollziehbar und an konkreten Beispielen, welche Möglichkeiten hier verspielt werden und wie es mithilfe digitaler Werkzeuge gelingen kann, Neukunden einfacher zu erreichen und kostengünstig an das eigene Unternehmen zu binden. Führungskräfte und Mitarbeiter im Vertrieb erhalten einen kompakten Überblick über digitale Werkzeuge und konkrete praktische Hilfen für die Umsetzung. Mithilfe von Marketing als Lead-Generator, Big Data auch für kleinere und mittlere Unternehmen und den Möglichkeiten von CRM und Social Media entsteht ein zuverlässiger Fahrplan für die digitale Kundengewinnung.Pflichtlektüre für alle Akquiseverantwortlichen im B2B – jetzt in der 2., aktualisierten Auflage.Sales is a CEO's job, or at least it should be. But many entrepreneurs and managers come from other disciplines…
such as legal, production or product marketing – or they may have inherited the business. In most companies, a sales director is responsible for the operational management of the sales department. However, sales also need to be considered strategically, in terms of the business, the products or even the target market, for which many entrepreneurs or sales managers unfortunately lack the time or even the knowledge.In this book, experienced interim managers reveal the most important and necessary strategic methods and approaches to maintain and lead competitiveness for years to come. Readers will benefit from the first-hand insights of prominent and internationally experienced interim managers such as Ulvi Aydin, Uwe Brüggemann, Michael Eckardt, Ulrich Girrbach, Elmar Gorich, Ralf Komor, Peter Kuhle, Siegfried Lettmann, Thomas Mertens, Stephan Rohe, Rainer Simmoleit and Stefan Zeiss. Practitioners and MBA students in particular will benefit from these insights into what makes strategic sales management successful.Lucky Iron Fish: A Social Enterprise Tackling Iron Deficiency
Par Herb Shoveller, Gavin Armstrong. 2023
“The story of the Lucky Iron Fish is a great example of how business can be a force for good.”—…
MICHELE ROMANOW, Dragons’ Den host and CEO, ClearbancResearch into iron deficiency and entrepreneurial determination brought the Lucky Iron Fish to cooking pots around the world. When Canadian researcher Dr. Christopher Charles was studying the devastation caused by iron deficiency in impoverished populations in Southeast Asia, he discovered an innovative way to help people get iron into their diets: place an iron ingot right into their cooking pots. Dr. Gavin Armstrong, a biomedical scientist and entrepreneur, built upon Charles’s findings to develop, manufacture, and distribute that ingot, which became the Lucky Iron Fish, a cost-effective solution to iron deficiency. The business thrived and the product was recognized around the world by NGOs and organizations such as World Vision, CARE International, Catholic Relief Services, and GlobalMedic. While sustaining growth through the pandemic was a challenge, Lucky Iron Fish met it head-on and now looks ahead to a bright future.Inside IBM: Lessons of a Corporate Culture in Action
Par James W. Cortada. 2023
IBM was the world’s leading provider of information technologies for much of the twentieth century. What made it so successful…
for such a long time, and what lessons can this iconic corporation teach present-day enterprises?James W. Cortada—a business historian who worked at IBM for many years—pinpoints the crucial role of IBM’s corporate culture. He provides an inside look at how this culture emerged and evolved over the course of nearly a century, bringing together the perspectives of employees, executives, and customers around the world. Through a series of case studies, Inside IBM explores the practices that built and reinforced organizational culture, including training of managers, employee benefits, company rituals, and the role of humor. It also considers the importance of material culture, such as coffee mugs and lapel pins.Cortada argues that IBM’s corporate culture aligned with its business imperatives for most of its history, allowing it to operate with a variety of stakeholders in mind and not simply prioritize stockholders. He identifies key lessons that managers can learn from IBM’s experience and apply in their own organizations today. This engaging and deeply researched book holds many insights for business historians, executives and managers concerned with stakeholder relations, professionals interested in corporate culture, and IBMers.The Wolf of Investing: My Playbook for Making a Fortune on Wall Street
Par Jordan Belfort. 2023
From Jordan Belfort, author of The Way of the Wolf and subject of the hit movie The Wolf of Wall…
Street, comes his long-anticipated guide for mastering the stock market. The Wolf of Investing teaches you when to buy, sell, hold, and cash out; how to make smarter (and safer) investments; and how to build significant wealth over both the short- and long-term. Unlike traditional investment books, each page of Jordan's lessons, colorful stories, and principles entertains you with the charismatic swagger portrayed so famously on the silver screen by Leonardo DiCaprio.When Belfort's brother-in-law, Fernando, lost nearly $100,000 dollars in investments in under sixty days, Jordan sat him down for some tough love. Using the financial acumen and insider's knowledge he learned during his time working on Wall Street, Jordan taught Fernando how to turn his portfolio around. Along the way, he explained which decisions were bad and why, as well as how to pivot from failure to success.Belfort teaches you everything you need to know about savvy investing-even if, like Fernando, whatever stock you've touched has turned to yesterday's trash. As you read this guide, you will not only learn life's most profitable lessons, but you'll also laugh out loud at Belfort's brazen honesty and salty wit. After being enraged by watching big banks steal money from individual investors, and determined to right the wrongs of his own infamous past, Belfort now shows regular investors how we can use Wall Street to our advantage.Whether you're new to investing or want to take your portfolio to the next level, you will learn everything Belfort knows about the stock market from The Wolf of Investing.Scenes with My Son: Love and Grief in the Wake of Suicide
Par Robert Hubbard. 2023
A celebration and an elegy, Scenes with My Son sensitively renders the terrible privilege of grief in the wake of suicide.After years…
of battling clinical depression exacerbated by autism, Auggie Hubbard died by suicide at the age of 19. In this poignant tribute to his son, Robert Hubbard—a theatre scholar and actor—stages Auggie&’s life in a series of vivid and tender scenes: Auggie&’s insatiable hunger for Accelerated Reader points. His tireless lightsaber practice in the local park. His sonorous tuba practice in the ward of his inpatient program. Through these anecdotes of Auggie&’s life and the days following his death, readers journey with a family shaken by mental illness and share in their hard-won joys in defiance of depression.Refusing easy answers and clichés about &“God&’s plan,&” Hubbard unflinchingly asks: Does faith matter amid such tragedy? What do you do when awareness isn&’t enough? When you&’ve tried so hard to keep your child safe, but your efforts fail? His honesty and vulnerability—and his tender portrait of Auggie—are gifts to all who live with their own questions in the wake of a loved one&’s death.Decision Intelligence: Transform Your Team and Organization with AI-Driven Decision-Making
Par Thorsten Heilig, Ilhan Scheer. 2024
Dramatically improve your decisions with data and AI In Decision Intelligence: Transform Your Team and Organization with AI-Driven Decision-Making, a…
team of pioneering decision and AI strategists delivers a digestible and hands-on resource for professionals at every part of the decision-making journey. The book discusses the latest technology and approaches that bridge the gap between behavioral science, data science, and technological innovation. Discover how leaders from various industries and environments are using data and AI to make better future decisions, taking both human as well as business factors into account. This book covers: A demystifying behind-the-scenes peek inside how AI models, forecasts, and optimization for business challenges really work, and why they open up entirely new possibilities. A business-ready introduction to decision intelligence, exploring why traditional decision-making strategies are outdated and how to transition to decision-intelligence. The evolution of Decision Intelligence, coming from analytics and modern techniques like process mining and robotic process automation An examination of decision intelligence at the organizational level, including discussions of agile transformation, transparent organizational culture, and why psychological safety is a crucial enabler for new ways of decision-making in modern companies An overview of why (and where exactly) AI still needs human expertise and how to incorporate this topic in daily planning and decision making Decision Intelligence is essential reading for managers, executives, board members, other business leaders and soon-to-be leaders looking to improve the quality, adaptability, and speed of their decision-making.Praise for Decision Intelligence "In Decision Intelligence, Thorsten Heilig and Ilhan Scheer build a compelling case for the world of tomorrow’s version of decision-making.”―Martin Lindstrom, New York Times best-selling author"Decision Intelligence will be one of the big topics for this decade and completely change the way organizations manage, plan, and operate. This book provides a comprehensive guide from the basics to the applications."―Niklas Jansen, Entrepreneur and Tech Investor, Founding Partner Interface Capital and Co-Founder Blinkist "The book impressively demonstrates the potential and entry points into the world of AI-powered decision making. A very valuable reading for managers and their organizations".―Michael Kleinemeier, Member of the Merck KG Board of Partners, former Member of the SAP SE Executive Board“The AI hype perfectly captured, easy to understand, de-mystified and mapped to clear use cases - a must-read for today's managers.”―Dr. Daniela Gerd tom Markotten, Member of the Management Board for Digitalization and Technology, Deutsche Bahn AGShipping Performance Management (Lloyd's Practical Shipping Guides)
Par Photis M. Panayides. 2024
In the dynamic and volatile shipping industry, effective performance management is essential to an organization’s success. This book is a…
practical guide to developing a holistic and comprehensive performance measurement and management system at managerial level in shipping organisations. Companies in the shipping industry must perform well across many facets of the organization to satisfy an array of demands and obligations arising from a complex environment of customers, partners, competitors and regulators. This book shows how companies can develop systems to effectively gauge and monitor organizational performance, including among others strategic, economic, environmental, social and operational performance. Topics covered include: tools and approaches for measuring performance; strategy and the use of the Balanced Scorecard; the mapping of shipping business strategy; the development of KPIs; cascation; and implementation. This guide to performance measurement and management is an important resource for managers in the shipping and maritime transport industry, as well as those aspiring to hone their skills in the art of performance management and decision-making.