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Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.See It, Dream It, Do It: How 25 people just like you found their dream jobs
Par Colleen Nelson, Kathie MacIsaac. 2023
From award-winning author Colleen Nelson, and literacy advocate Kathie MacIsaac, twenty-five profiles present a plethora of jobs, and people, making…
it easier than ever for young people to see their dreams and to live their dreams!Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Aims to shed new light on the past to help you make more sense of the world today. Fascinating stories…
from contributors are the leading experts in their fields, so whether they're exploring Ancient Egypt, Tudor England or the Second World War, you'll be reading the latest, most thought-provoking historical research.Le plus petit sauveur du monde (Quai no 5)
Par Samuel Larochelle. 2022
Note de production : Cet ouvrage a été créé dans le cadre du Projet de description d’images littéraires d’eBOUND. L’auteur…
et l’illustrateur ont rédigé ou contribué aux descriptions des images, qui sont incluses dans le corps et la narration du texte. Florent, un garçon de dix ans, surprend une conversation entre ses mamans : devant l'état de la planète, elles se demandent si elles veulent avoir un deuxième enfant. À travers une série de mots impossibles à comprendre, il retient l’hésitation dans leurs voix, la peur dans leurs yeux, la main que l’une pose sur le ventre de l’autre, comme quand il n’arrive plus à s’endormir. Florent comprend qu’il y a trop d’humains sur Terre, qu’il ne faut plus faire d’enfants, qu’il aurait fallu arrêter bien avant et que lui-même est de trop. Ses mamans entendront-elles son cri silencieux?The Vision Board: The Secret to an Extraordinary Life
Par Joyce Schwarz. 2008
In The Vision Board, influential career strategist Joyce Schwartz describes a transformative exercise that offers a simple way to change…
your life for the better. As featured on the Oprah Winfrey show, vision boards are a practical, effective approach to identifying and achieving your goals. With a foreword from Bob Proctor, featured teacher in The Secret, and an afterword by Jack Canfield, co-creator of the hugely popular Chicken Soup for the Soul series, The Vision Board offers concrete advice and motivation anecdotes designed to help you utilize vision boards in your own daily life.The Queen: A Life in Brief
Par Robert Lacey. 2012
A short biography of one of the most recognized yet still mysterious women in the world, Queen Elizabeth II, from…
the New York Times bestselling author of The KingdomElizabeth of York was not born to be Queen. She came into the world on April 21st, 1926, the equivalent of the modern Princess Beatrice, first-born daughter of the Duke of York, destined to flutter on the royal fringe. So while Lilibet was brought up with almost religious respect for the crown, there seemed no chance of her inheriting it. Her head was never turned by the personal prospect of grandeur—which is why she would prove so very good at her job. Elizabeth II’s lack of ego was to prove the paradoxical secret of her greatness.For more than thirty years acclaimed author and royal biographer Robert Lacey has been gathering material from members of the Queen’s inner circle—her friends, relatives, private secretaries, and prime ministers. Now, in The Queen, Lacey offers a life of the celebrated monarch, told in four parts that capture the distinctive flavor of passing eras, and reveal how Elizabeth II adapted—or, on occasions, regally declined to adapt—to changing times.A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty
Par Janelle Barlow. 2023
The third edition of this bestseller (over 275,000 copies sold) builds on the tested formula that helps organizations recognize the…
value of complaints using updated examples and concepts in the age of COVID-19. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.This new edition condenses the tried and true eight-step formula into a tighter, more efficient three-step formula. From her work with clients, the author has updated industry-specific complaint examples and added in new concepts, such as a process that enables employees to handle complaints with increased emotional resilience-something that is sorely needed since dealing with increasingly difficult customers is a common occurrence in the wake of the COVID-19 pandemic. Handling complaints doesn't have to be a negative, soul-crushing experience. Janelle Barlow gives the right tools to treat each of them as a source of innovative ideas that can transform your business.Service Included: Four-Star Secrets of an Eavesdropping Waiter
Par Phoebe Damrosch. 2007
A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining…
in this behind-the-scenes memoir.While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller.Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as: Never ask your waiter what else he or she does.Never send something back after eating most of it.Never make gagging noises when hearing the specials—someone else at the table might like to order one.Being Kendra: Cribs, Cocktails, & Getting My Sexy Back
Par Kendra Wilkinson. 2011
The reality star talks about managing marriage, motherhood and her celebrity career in this sequel to her bestselling memoir.In the…
intimate follow up to her New York Times–bestselling memoir Sliding Into Home, Kendra Wilkinson reveals the naked truth about her life after Playboy—the secrets behind regaining her trademark sexy body, the trials of her life as a new mother, the tricks of sustaining her long-distance romance with Hank, and her busy adventures juggling the needs of her husband and baby with the demands of her hit TV career. As fans of Dancing with the Stars and Girls Next Door know, Kendra is able to tell it like it is, baring everything she’s learned about love, hardship, body image, and perseverance, all with the infectious optimism that the world loves her for.Tell Me About Yourself: Six Steps for Accurate and Artful Self-Definition
Par Holley M Murchison. 2017
Own Your StorySometimes you get only one chance. A good introduction can create connections and open doors. A bad one…
can make conversation fizzle and opportunities fade. What you need is a story that tells who you are—authentically, compellingly, and concisely—and can be adapted to fit any situation. Created for dynamic beings constantly redefining themselves, their work, and the world around them, Tell Me About Yourself pairs interviews and case studies with a simple, scalable framework, helping you craft and deliver comprehensive, compelling, and generally kick-ass introductions and personal stories for yourself, your team, or your company.In an ever-changing innovation economy and a climate that demands we put our best foot forward to create change, there's no better time to learn how to articulate your usefulness to the world.Cuando digo no, me siento culpable
Par Manuel J. Smith. 1975
Un método fácil y de excelentes resultados para afirmar los propios derechos y aspiraciones. Tanto en nuestra vida profesional como…
en la social o familiar, todos nosotros tenemos constante necesidad de relacionarnos con otras personas. Unas relaciones que a veces se convierten en una tortura: cuando sentimos que manipulan nuestra voluntad para plegarla a sus proyectos... y, aun sabiéndolo, somos incapaces de negarnos. A partir de técnicas conductistas, Cuando digo no, me siento culpableofrece un método fácil y de excelentes resultados para afirmar los propios derechos y aspiraciones sin necesidad de manipular los ajenos, y sin tener las frustrantes reacciones defensivas que, a veces con incomodidad, experimentamos.&“If you&’re inspired to explore the ways in which you can treat the planet and your body a little better,…
this little book will give you a comprehensive way to get started.&”—Forbes In an increasingly toxic world, the paths to environmental health and personal well-being run parallel. The journey begins with a few small steps. Is the damage we&’re doing to our planet literally leaving you sick, sore, and gasping for air? Want to take back our inalienable rights to clean air, clean water, and healthy food? In this quietly revolutionary book, environmental pioneer and founder of Greenopia, Gay Browne, shares a roadmap for making incremental changes that will not only transform your life, but heal the world we share. From the home to the office, from the foods we eat to the clothes we wear, here are actions you can take today that will improve your Personal Environmental Health, and help you stop feeling overwhelmed, reduce illness, improve sleep, mood, and focus, and start making a difference, including: *Make conscious choices when shopping, and support companies with good environmental stewardship and healthy products. *Test your water for harmful chemicals, install an affordable water filtration system, and reduce your water use by utilizing water more efficiently. *Work with your doctor to create a personal plan for detoxing your body. *Use only non-toxic and organic household products, and choose organic, eco-friendly fabrics made by sustainable and fair trade certified companies. *Choose the method of transportation that makes the lightest carbon footprint. With these and many other actions, Gay Browne&’s work has taught her that even the smallest change for the better, faithfully practiced, can have an immense positive impact on our minds, bodies, and spirits—not to mention the planet.