Public library services for Canadians with print disabilities
  • Mobile accessibility tips
    • Change contrast
      • AYellow on black selected
      • ABlack on yellow selected
      • AWhite on black selected
      • ABlack on white selected
      • ADefault colours selected
    • Change text size
      • Text size Small selected
      • Text size Medium selected
      • Text size Large selected
      • Text size Maximum selected
    • Change font
      • Arial selected
      • Verdana selected
      • Comic Sans MS selected
    • Change text spacing
      • Narrow selected
      • Medium selected
      • Wide selected
  • Register
  • Log in
  • Français
  • Home
  • Newspapers
  • Magazines
  • Recommended
  • For libraries
  • Help
  • Skip to content
      • Change contrast
        • AYellow on black selected
        • ABlack on yellow selected
        • AWhite on black selected
        • ABlack on white selected
        • ADefault colours selected
      • Change text size
        • Text size Small selected
        • Text size Medium selected
        • Text size Large selected
        • Text size Maximum selected
      • Change font
        • Arial selected
        • Verdana selected
        • Comic Sans MS selected
      • Change text spacing
        • Narrow selected
        • Medium selected
        • Wide selected
  • Accessibility tips
CELAPublic library services for Canadians with print disabilities

Centre for Equitable Library Access
Public library service for Canadians with print disabilities

  • Register
  • Log in
  • Français
  • Home
  • Newspapers
  • Magazines
  • Recommended
  • For libraries
  • Help
  • Advanced search
  • Browse by category
  • Search tips
Breadcrumb
  1. Home

Emotional Intelligence for Sales Leadership: The Secret to Building High-Performance Sales Teams

By Colleen Stanley

Business and economics

Synthetic audio, Automated braille

Summary

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being… weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:Shows sales leaders why &‘real world&’ empathy and emotion management are the key to building strong relationships with their sales team.Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

Title Details

ISBN 9781400217731
Publisher HarperCollins Leadership
Copyright Date 2020
Book number 6648518
Report a problem with this book

Emotional Intelligence for Sales Leadership: The Secret to Building High-Performance Sales Teams

FAQ

Which devices can I use to read books and magazines from CELA?

Answer: CELA books and magazines work with many popular accessible reading devices and apps. Find out more on ourCompatible devices and formats page.

Go to Frequently Asked Questions page

About us

The Centre for Equitable Library Access, CELA, is an accessible library service, providing books and other materials to Canadians with print disabilities.

  • Learn more about CELA
  • Privacy
  • Terms of acceptable use
  • Member libraries

Follow us

Keep up with news from CELA!

  • Subscribe to our newsletters
  • Blog
  • Facebook
  • Bluesky
  • Twitter
  • Youtube

Suggestion Box

CELA welcomes all feedback and suggestions:

  • Join our Educator Advisory Group
  • Apply for our User Advisory Group
  • Suggest a title for the collection
  • Report a problem with a book

Contact Us

Email us at help@celalibrary.ca or call us at 1-855-655-2273 for support.

Go to contact page for full details

Copyright 2025 CELA. All rights reserved.